RENOMA
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  • CHOOSE YOUR SECTOR

    The content in the manual will adjust to the specific
    location of your workplace.

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  • Choose the sector you work in:

    Couriers

    Reception

    Receptions employees have their hands full to ensure the security of building users, to respond to their needs, and also to ensure the smooth visitor flow. That is why they are not involved in courier collection.

    Information Point

    Information Point employees have their hands full to ensure the security of building users, to respond to their needs, and also to ensure the smooth visitor flow. That is why they are not involved in courier collection.

    Small and medium parcels

    Couriers with parcels that do not require the use of a trolley are welcome through the main entrance or the entrances from Czysty Square or Kościuszki Square.

    Delivery zone

    All deliveries of goods in significant quantities or large in size should be organised in such a way that they do not interfere with access to the complex by other users. This works both ways: users will also not obstruct the unloading and delivery of goods to their destination. This is why everything takes place in the delivery area, which is located on level -2 of the building and is accessible 24 hours a day. From there, the delivery person can use a convenient cargo lift to get to the ground floor of Renoma. The rest of the journey depends on the delivery destination. We are keen to ensure that deliveries run smoothly. To this end, we ask that you notify us about them at least one day before the delivery and provide the registration number of the vehicle that will make the delivery. Deliverers who have not been reported to security will not be allowed into the delivery zone.

    All deliveries of goods in significant quantities or large in size should be organised in such a way that they do not interfere with access to the complex by other users. This works both ways: users will also not obstruct the unloading and delivery of goods to their destination. This is why everything takes place in the delivery area, which is located on level -2 of the building and is accessible 24 hours a day. From there, the delivery person can use a convenient cargo lift to get to the ground floor of Renoma. The rest of the journey depends on the delivery destination. We are keen to ensure that deliveries run smoothly. To this end, we ask that you notify us about them at least one day before the delivery and provide the registration number of the vehicle that will make the delivery. Deliverers who have not been reported to security will not be allowed into the delivery zone.

    REPORTING DELIVERY STEP BY STEP

    STEP 1

    STEP 2

    Select “New application”.


    STEP 3

    Fill in the mandatory fields (marked with an asterisk):

    a) Select the notification type: “Delivery/Transport”,

    b) Determining the priority of your application,

    c) Select an application category,

    d) Enter the subject of the application.


    STEP 4

    Complete the report description and add photos or files, if necessary.


    STEP 5

    Send your application by clicking the “ADD” button.


    Pro tip

    If you do not have direct access to the delivery corridor, you can only accept deliveries before the offices open or after they close.



    Pro tip

    Cars with a maximum height of 3.6 m can enter the delivery zone. Please notify your suppliers accordingly.


    Dimensions of the cargo lift

    Inform suppliers that they must not block the lift. Remember that not everything would fit into it. For this reason, we have prepared a graphic with the dimensions of the lift at Renoma.